Why flying the friendly skies is too much of a bold and untrue statement

Friendly is not something you say about yourself unless you weren’t friendly to begin with. The latter statement would be a closer description of the check in lady who was on a bit of a power trip making me consolidate two bags when I just came off a connecting flight literally minutes ago. She blamed it all on federal regulations – which she must have confused with an airline policy – which, based on my personal experiences, isn’t that friendly after all.

But let’s go back to where it all started. I’ve been flying for many years – but some of the worst experiences I’ve had were with United Airlines ranging from missing a crew to countless cancellations and delays. I’m not one of those people who randomly says “well I never fly United again”. Statements like that are usually made in anger by disgruntled customers who usually come back the week after when the next sale or promotion kicks in. I’m not like that. I might fly United again at some point when an itinerary requires it. Like mo…